Why choose us?

We provide a professional, friendly, high quality service which is tailored to each client’s specific needs and offer the following services to Landlords in respect to the letting and management of residential properties.

Property Inspections 
We carry out routine inspections of all our rental properties, visiting every 4 months.  Any significant problems are reported back to the landlord and we also advise on any maintenance programming going forward.

Tenancy Deposit Scheme
All tenants’ deposits are insured by ‘Tenancy Deposit Solutions’ held in our segregated client bank account. A cost is payable by Landlords for all new Shorthold Tenancies drawn up. This cost amounts to £42.00 inc VAT.  For further information visit

Tenant Reference/Credit checks
We complete reference/credit checks on all prospective tenants through a third party reference agent.  ‘Right to Rent’ checks are completed on all Tenants.

Department for Communities and Local Government ‘How to rent’ Guide – This document can be viewed by tenants at: Tenants are given a copy of this document at the start of their Tenancy.

Tenancy Agreements
To view a copy of our Assured Shorthold Tenancy Agreement please visit our office.

Landlords Gas Safety Certificate
By law, an annual Landlords Gas Safety Certificate must be carried out on all letting properties.   The approximate cost of this is £55.00 (exclusive of VAT). It is also recommended to have an annual boiler service, the approximate cost being £70.00 (exclusive of VAT).

Smoke Alarms and Carbon Monoxide Detectors
It is a legal requirement to install smoke alarms on every floor of the property.  It is also a legal requirement to install CMD in rooms with solid fuel appliances, for example a Log burner or functional fire place, however, we recommend installing a CMD in all our rental properties.

Landlord Electric Safety Check – Landlords have a ‘duty of care’ to tenants to ensure the tenants safety with regard to the electrics in rental properties. Landlords are expected to have a qualified electrician carry out necessary checks on the electrics to ensure everything is to ‘current standards’ and ‘safe to use’.  A certificate should be issued and copies provided to both tenant and agent.  From 1st April 2020 Electrical safety checks must be completed every 5 years and this becomes a legal requirement.

Energy Performance Certificate
All rental properties are to have an EPC carried out prior to the property being marketed.  We can arrange for this to be done on your behalf.  This is available for any prospective tenants to look at if required, and all new tenants are provided with a copy.  From 1st April 2020 EPC’s must be rated E or above.

Legionella Risk Assessment – Landlords have a legal duty to ensure the risk of exposure of tenants to Legionella is properly assessed and controlled.  This duty extends to residents, guests, tenants and customers.  Landlords can carry out a risk assessment themselves if they are competent, or we can arrange this at and initial cost of £59.95 +VAT.  Landlords must sign and return a disclaimer if they carry out the assessment themselves.

Contents and Condition
In accordance with the creation of an Assured Shorthold Tenancy we ask that Landlords initially take an inventory of all contents and their condition that are to be left at the property. This will be used in line with ‘Tenancy Deposit Solutions’ terms and conditions should any disputes arise concerning deductions from the deposit.  (Please note -We will also complete a full Inventory and Schedule of Condition at the start of each new tenancy with digital dated photographs attached)

Schedule of Condition of the Property
We ask that landlords initially provide us with a schedule outlining the general condition of the property and its grounds. This is to be done on a room-by-room basis.   We will then go through this ourselves and attach it to The Agreement.  Prior to being in a position to rent any property out, Landlords are expected to have the property cleaned throughout, including the steam cleaning of all carpets.  Tenants are expected to leave the property in the same condition when they vacate.

For advertising purposes we use the services of, and we also advertise on our own website and display boards in our high street location office window.

Our standard fee for providing a letting and management service is 10plus VAT of the annual equivalent rent.

Our full management service includes – Advertise and market the property on relevant portals, carry out accompanied viewings, provide an inventory and schedule of condition document with digital dated photographs, collect and remit rent received, pursue non-payment of rent and provide advice on rent arrears action, advise all relevant utility providers of changes, undertake at least 3 inspections per year and notify landlord of the outcome, arrange routine repairs and instruct approved contractors.

We also offer a tenant find service – Includes advertising and marketing the property on relevant portals, carry out accompanied viewings, provide an inventory and schedule of condition document with digital dated photographs, collect and remit the first months rent and protect new tenants deposit unless the landlord is a already a member of a government-authorised scheme – the Fee for this service is one months rent less £100 (inc VAT), plus the £30 (inc VAT) per reference/credit check.

If you would like us to just advertise your rental property on relevant portals, accompany viewings and reference/credit check prospective tenants and guarantors our administration fee is £145 (plus VAT), plus £30 (inc VAT) per reference/credit check.

Reid Residential Lettings are a registered member of The Property Ombudsman (providing an independent redress scheme) and are a Safe Agent that has client money protection scheme in place.